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Updated on 16 / 04 / 2022

1. Scope of application
The present General Conditions of Sale (hereafter the "GCS") apply, without restriction or reserve, to all sales concluded between Sky Vibration, a simplified joint stock company, registered with the Trade and Companies Register under the number 899 837 470 domiciled at 3567 route du Nivolet ? 73230 Verel-Pragondran, composed of independent or salaried wingsuit instructors (hereinafter "Sky Vibration") and the final consumer wishing to purchase a tandem jump or tandem wingsuit (hereinafter the "Services") for his or her personal needs (hereinafter the "Customer").

Sky Vibration and the Customer are jointly referred to as the "Parties".
The Customer declares that he/she has the legal capacity to enter into a contract within the meaning of the
articles 1145 et seq. of the Civil Code and certifies that he or she is a natural person of full age acting in the interest of the public.
for personal or business purposes, as defined above.
2. Acceptance of the general conditions of sale
The purchase of one or more Services in one of Sky Vibration?s sales outlets implies
full acceptance of these GTCs, which can be accessed at any time on
asks Sky Vibration.
The GTC applicable to the purchase are those in force at the time of the purchase.
3. Benefits
The Customer confirms that, prior to making a purchase, he or she has been able to take note of
in the Sky Vibration point of sale, of the essential characteristics of the Services it
wishes to buy. He confirms that he has also had the opportunity to be advised by a
representative of Sky Vibration.
The choice of a Service and the purchase are the sole responsibility of the Client.
In order to participate in one of the jumps offered by Sky Vibration, the Customer must be
over 12 years of age, less than 85 kg and with a medical certificate less than one year old
The applicant must have a certificate stating that he/she is fit to practise this discipline as well as an insurance policy.
For minors aged between 12 and 18, an authorisation from the legal representative, signed by the latter,
is mandatory.
4. Prices and payment
4.1. Prices
Unless otherwise stated, prices are expressed in euro (?).
In accordance with the applicable rules and regulations, all purchases are
subject to Value Added Tax (VAT) which will be indicated on the order form or
the payment receipt.
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4.2. Payment
4.2.1. Payment schedule
For payment, the Client may choose to pay for the Service in full or only in
part.
If the Customer has chosen the "Full Payment" option, the price is payable in cash, in full, on the day
of the purchase of the Service.
If the Customer chooses the "Part Payment" option, the price is payable as follows
following:
? 30% of the price of the Service, at the time of purchase of the Service, as a deposit,
and
? the balance of the price of the Event, at the latest one week before the jump.
4.2.2. Terms of payment
The payment will be made by the Customer, according to the following methods:
? by credit card, the following cards are accepted: Visa, MasterCard, Carte
blue card. To this end, the Customer guarantees to Sky Vibration, that he is the holder of the
that the name on the bank card to be debited is the same as the one used by the
his own.
? By bank transfer,
? by gift voucher, on presentation of a counter mark issued by Sky Vibration,
? by cheque,
? in cash.
5. Gift vouchers
The vouchers are valid for 12 months for aeroplane jumps and 18 months for
helicopter jumps, from the date of payment.
They may be used by the beneficiary to pay for all or part of a Service. The
beneficiary will in this case become a Client who will be subject to these terms and conditions.
Once the validity period has expired, the Customer will no longer be able to order Services and the
amounts paid to Sky Vibration will be retained in full.
Sky Vibration cannot be held responsible for a late appointment regarding the end of
validity of the gift voucher if there are no more slots available before the expiry date of the said
gift voucher.
6. Performance of the Services
6.1. Date and place of the Service
The Customer can choose the date of his choice among the dates proposed by Sky Vibration at
at the time of placing the order.
The place where the Service will be performed will be indicated in the description of the Service offer.
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In the event of unsuitable weather conditions for jumping at the planned site, Sky Vibration will
reserves the right to modify the meeting places and the Service. In the event that no venue
the conditions of Article 7.2.1 will be applied.
applicable.
6.2. Altitude
The tandem wingsuit jumps are performed at different altitudes depending on the chosen Service.
In the event that Sky Vibration is forced to change the altitude by more than 500 metres per
to that initially agreed between the Parties, Sky Vibration undertakes to reimburse
a part of the Service based on the Service in its catalogue corresponding to
the altitude achieved.
6.3. Delay by the Customer
In case of delay at the place of appointment from the Customer, Sky Vibration reserves the right to
to shorten the duration of the flight, depending on the length of the delay, or to cancel the flight if the duration
remaining before the next meeting is insufficient to perform the Service. In both
In this case the total amount of the Service will be due by the Customer to Sky Vibration.
In addition, Sky Vibration cannot be held responsible for any delays due to weather conditions.
or the safety of the passenger or pilot.
7. Cancellation of Services
7.1. Cancellation of Services by Sky Vibration
7.1.1 Causes of cancellation outside Sky Vibration
The wingsuit is a free flight activity. As such, this practice is conditioned by the
meteorology and aerology. The Customer is informed and acknowledges the possibility for Sky Vibration
to cancel the Services until the last minute:
? in case of unfavourable weather and aerological conditions,
? for safety reasons by decision of a Sky Vibration staff member,
? due to force majeure, pandemic or restrictions
government,
? in case of problems with the aircraft or its pilot.
In the event of the occurrence of any of these events, Sky Vibration shall not be liable for
losses suffered by the Client due to cancellations beyond his control.
Services cancelled for the above reasons will be refunded or rescheduled
depending on the availability of the Customer and Sky Vibration. In case of cancellation, the deposit will be
returned with a deduction of 5% from the total price for administrative costs.
7.1.2 Sky Vibration?s internal cancellation causes
The Customer is informed and acknowledges the possibility for Sky Vibration to cancel the Services
until the last minute:
? in the event of injury to a Sky Vibration staff member;
? in the event of a problem with the equipment required to carry out the Service.
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In the event of one of these events, Sky Vibration will reimburse
the entirety of the Service, free of charge.
However, Sky Vibration shall not be liable for any loss suffered by the Customer as a result of
reason for the cancellation of the Service, and in particular the costs incurred by the Client.
7.1.3 Information to the Customer regarding cancellation
Sky Vibration will, where possible, contact the Customer on the number provided by the Customer,
of the cancellation of the Service or of the uncertainty of its performance, following
changes in meteorological, aerological or organisational conditions.
Sky Vibration cannot be held responsible if the Customer contacted by phone, has not
He/she has not replied and/or has not taken note of the message left. It is the responsibility of the
The Customer is responsible for ensuring that the details given in the order are correct.
7.2. Cancellation by the Client
Sky Vibration reserves the right to cancel the Event:
? in the event of a false declaration by the Client, particularly concerning his weight
and/or medical fitness etc. ;
? when the Customer is unable to present a medical certificate dated within the last
less than one year old and stating that the customer is fit to practice a wingsuit jump
tandem ;
? when the Client exhibits dangerous behaviour or appears to be under the influence of drugs
alcohol or drugs.
In the above cases, Sky Vibration reserves the right to cancel the Service which
will remain payable by the Client in full.
7.3. Cancellation of the Services by the Client
In the event of cancellation by the Client of a Service, the following provisions will apply
as of right :
- If the cancellation occurs more than 15 days before the date of the Event: the
The Service will be refunded or rescheduled depending on the availability of the Client and Sky
Vibration.
o In case of refund, the deposit will be returned with a deduction of 10%
of the total price for administrative costs.
o In case of postponement, the Service will remain valid for a period of 12 months
and a processing fee of up to 5% of the total price may apply.
- If the cancellation occurs less than 15 days before the date of the Event: the
The Service will be partially refunded or postponed depending on the Client's availability and
of Sky Vibration.
o In the event of a refund, the amount of the deposit will remain due to Sky Vibration.
o In case of postponement, the Service will remain valid for a period of 6 months and
A processing fee of up to 10% of the total price may apply.
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- If the cancellation occurs less than 24 hours before the date of the Event:
the entirety of the Service will be due from the Client;
Any cancellation by the Customer must be notified in writing, including but not limited to by email to contact@skyvibration.com and/or skyvibration.event@gmail.com
8. The video option
The Client may reserve a video option. This option must be carried out
when making the appointment or at the latest 48 hours before the jump.
If a video option is requested, Sky Vibration may not be able to execute this option.
It is not responsible for the performance of the service and cannot be held liable in this respect.
The Video Service will be refunded in full if there is no image of the part of the
jump.
The video service will be reimbursed to 50%, if the landing and part of the fall are missing
free time greater than or equal to 50% of flight time measured by on-board GPS.
In all cases, no refund or reduction will be applied to the Service.
The choice of the video option by the Customer necessarily implies acceptance by the latter of
the capture of his image for the purpose of making a video representing him during the Service.
The video is edited and given to the client after the jump on a medium
digital video. The Customer is free to use this video as he wishes, subject to
systematically mention the credit " © Sky Vibration ".
9. Customer Service
In the event of any difficulty arising during the performance of the Services or in order to
To request an amicable settlement, the Customer may contact Customer Services:
- to the following e-mail address: contact@skyvibration.com
- by phone: +33 7 86 42 53 40 from _______ to _____________ from __h__ to __h__
and from __h__ to __h__.
- by mail : Sky Vibration ? Customer Service _3567 route du Nivolet ? 73230 VerelPragondran ______________________
10. Protection of personal data
On the basis of the performance of the contract of sale and the legitimate interest to implement
its activities, Sky Vibration informs the Customer that his personal data are collected and
processed for customer relationship management purposes.
Information about how we process your personal data is
You can find detailed information on our website under the tab Privacy Policy. You may at any time
access your data, object to its use, rectify it or delete it at any time.
to have them deleted. You also have a right to portability and a right to limitation
the processing of your data. To exercise these rights or for any questions about the processing
of your data in the context of our customer relationship, you can contact us at
contact@skyvibration.com or contact customer service. If you feel, after consulting us
If you have contacted us and your 'Data Protection' rights have not been respected, you can
send an online complaint to the CNIL.
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11. Liability and insurance
To the fullest extent permitted by applicable law and to the extent permitted by the
these Terms and Conditions, Sky Vibration shall only be liable for the following
direct damage suffered by the Client.
Sky Vibration's independent instructors are covered by a liability insurance
professional civil liability in France and throughout the world, which covers damage that
resulting from their actions as a professional, including the costs of research, development
rescue and repatriation.
This insurance does not replace the Client's individual civil liability for
to himself or to third parties, or as a result of the actions of a third party.
external natural phenomenon.
Concerning the training courses, it is up to the Client(s) to insure themselves against civil liability
This is an individual licence for free flight, without limitation of place and altitude, including assistance,
search, rescue and repatriation.
Sky Vibration informs the Customer that he has the possibility to subscribe to an annual or annual insurance
the day, it being specified that it is the Client?s responsibility to ensure that the required guarantees are
actually covered.
12. Force majeure
The occurrence of an event constituting force majeure within the meaning of the case law and the
Article 1218 of the Civil Code will result in the suspension of Sky Vibration?s obligations.
This non-performance of the contract will not engage the responsibility of Sky Vibration. If the case
of force majeure has an existence of more than one (1) month, Sky Vibration may not
not honour the Service, with the responsibility of reimbursing the Client for any sums
paid by him in respect of the order concerned.
13. Applicable law ? Disputes
French law is applicable to these GTC.
However, if the Customer does not reside in Metropolitan France but in another country of
the European Union, the latter will be able to rely on the provisions of law applicable to his country
of residence, where they are more favourable than the provisions of French law.
The Customer is informed that he may in any case have recourse to conventional mediation,
or to existing sectoral mediation bodies, or to any other alternative method
dispute resolution in the event of a dispute.
In accordance with Ordinance n°2015-1033 and Decree n°2015-1382, any dispute or litigation
of the Consumer Code, may make a request to the Minister of Finance for the
the subject of an amicable mediation settlement.
To this end, the Customer is informed that Sky Vibration has appointed the following mediator: JeanPierre Pizzio - FCD ? 12 rue Euler ? 75008 Paris.
In the absence of mediation, the jurisdictional competence is that of the French courts, the
court being designated according to the rules of procedure in force in France at the time of the
time of the dispute.
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In the absence of an amicable resolution or recourse to mediation, the French courts will be
competent to hear all disputes to which these GTCs may give rise.
place. However, under the conditions referred to in Article 15 of Regulation No 44/2001 of 22 December 2001 on
December 2000, the Customer may bring an action before the Court of the place where he is domiciled (and subject to
that this residence is located in the area where the Services are performed)
Since 15 February 2016, the online platform for the amicable settlement of disputes of the
The European Commission is open to the public. Any consumer who has a dispute
with a company located on the territory of the Union has the possibility of filing an application
mediation through this European platform http://ec.europa.eu/consumers/odr.
You can also consult the European Commission's website dedicated to the
consumer mediation: https://ec.europa.eu/info/live-work-traveleu/consumers/resolve-your-consumer-complaint_en